Member Help

Reset Your Password

Video Help: http://screencast.com/t/pN5E3iPTDMk

  1. Go to https://www.ncapi.com/lostpassword/
  2. Enter your email address
  3. Check your email and click the reset password link
  4. Enter new password

Renew Your Membership

Video Help: http://screencast.com/t/A2gWLJ0G

  1. Login using your new password
  2. Click on ‘My Account‘ in the blue bar at the top of the website
  3. Click on ‘Renew’ in the ‘My Memberships’ section
  4. Select Credit Card or Check payment method
  5. Verify your information is correct in the ‘More Information’ fields
  6. If you selected Pay by Credit Card, enter your credit card
  7. Click the Submit and Check Out button

Update Your Profile Listing

Video Help: http://screencast.com/t/WZAYx7QbY

  1. Login using your email and password
  2. Click on ‘My Account‘ in the blue bar at the top of the website
  3. Click on ‘Edit Profile’ in the ‘My Account’ section

Fields currently shown on your profile page

  • Biographical Info
  • Business Name
  • Physical Address
  • City
  • State
  • Zipcode
  • Business Phone
  • Website
  • Your Photo